By Edmund Murphy

Last updated: 18 January 2023

These helpline numbers are intended for those suffering from an alcohol use disorder as well as those concerned about a loved one or looking for more information about alcoholism.

What is an alcohol addiction hotline?

Alcohol helplines are intended to help those suffering from alcohol dependence and addiction as well as family members or friends looking to help a loved one. You do not have to have an alcohol addiction to contact a helpline, if you are worried about your drinking a helpline operator will be able to answer your questions and direct you to resources that can help you manage your drinking habits.

Alcohol addiction helpline numbers and services

These helplines are intended to help those with alcohol use disorders as well as their friends and families. Some may also be able to help with mental health disorders, especially those that often coincide with alcohol addiction.

Emergency Situations

If the situation you are in is a crisis or medical emergency, such as an alcohol overdose, then it is vital you call 9-1-1 immediately.

9-1-1

Available 24/7

The National Poison Control Center

While The National Poison Control Center offers advice on what to do when various toxic substances have been ingested, they can also help in situations relating to alcohol and drugs. 

800-222-1222

Available 24/7

National Suicide Prevention Lifeline

Alcohol abuse and poor mental health often go hand in hand, with one often causing the other. Many people who are depressed or anxious (among other symptoms of mental illness) and who also drink will have suicidal thoughts at some point. Calling the National Suicide Prevention Hotline can help explore negative emotions and get you the help you need. 

800-273-TALK (8255)

Available 24/7

The National Mental Health Association

The National Mental Health Association offers advice and resources for those suffering with mental health issues as well as family and friends looking for advice and support. They are also equipped to help with substance and alcohol use disorders.

800-969-6642

Available business hours

Substance Abuse and Mental Health Services Administration (SAMHSA)

SAMHSA offers free information and services for people facing mental health issues, substance abuse problems, and alcohol addiction. 

800-662-HELP(4357)

Available 24/7

Alcoholics Anonymous

Alcoholics Anonymous (AA) has meeting locations available throughout the country. They are free to attend and advisers are on hand to offer information about what to expect from meetings and how the process works. Call the number below to find a meeting near you or visit their website for location details.

212-870-3400

Business hours

Al-Anon and Alateen Information

Al-Anon offers free advice and support for family, friends, and partners of alcoholics. Call the number below to find support groups near you or visit their website for more information.

757-563-1600

Business hours

The National Domestic Violence Hotline

The National Domestic Violence Hotline offers resources for anyone suffering from domestic abuse, including those who suffer at the hands of an alcoholic. Call them today to get help for alcoholic domestic abuse. 

Phone - 1-800-799-SAFE (7233)

TTY - 1-800-787-3224 

Video call - 1-855-812-1001

Available 24/7

Alcoholic helpline FAQs

It is not always clear when or why a person should call an alcohol addiction hotline, and what it is they can help with. Below are some of the most commonly asked questions about alcohol addiction and abuse helplines and what they can offer.

When should I call an alcohol helpline?

There is no set time or circumstance for when you should or shouldn’t call an alcohol hotline. If you feel you are developing an issue with alcohol or are concerned that your drinking is out of control, an alcohol helpline will be able to give you advice and options for what to do next.

Similarly, if you are worried about a loved one’s drinking there are hotlines that can give information and resources for helping them to get treatment. They can also help those who are in abusive relationships where alcohol is involved to get help. 

For emergencies including overdoses involving alcohol, call 9-1-1 immediately. If you or someone you know is feeling suicidal then call the suicide prevention hotline.

What questions will I be asked if I call an alcohol addiction helpline?

If you are contacting an alcohol addiction helpline seeking treatment, you will be asked some questions so the right help can be offered to you. Questions you may be asked include:

  • Basic information including location, age, gender, etc.

  • Whether you or the person you are calling is currently safe or requires medical care (you may be advised to hang up and call the emergency services if needed)

  • How severe the alcohol addiction is (such as how often alcohol is being consumed, whether normal activities are being given up to drink if alcohol is being consumed in a hazardous way)

  • Whether there is a co-occurring mental health disorder that may require additional treatment

  • If the person with the alcohol use disorder is ready to start treatment

  • What sort of treatment would best suit the person (outpatient clinics, residential rehabs, luxury rehabs, etc)

Are calls confidential?

All calls made to Recovered regarding treatment for alcohol addiction are 100% confidential and any personal details passed on to rehabs will only be given with the individual’s consent.

If you are calling another alcohol helpline, it is best to establish their confidentiality terms before divulging personal details.

Can I start rehab straight away after calling?

Yes. If you feel you are ready to begin treatment for alcohol addiction then calling a helpline can be a great way of beginning straight away. They can give you advice on where to find alcohol addiction treatment near you and can connect you directly to them in most cases. They will be able to get you started with an alcohol detox or rehab program that meets your needs.

Get help for alcohol addiction today

If you are concerned about your alcohol use or are worried for a loved one then call us today to get find an alcohol rehab treatment option near you. Alternatively, visit our rehab directory to find treatment options in your state or city.